eGain Announces Participation in Investor Conferences to Showcase AssistGPT for Customer Engagement Automation

eGain Corporation EGAN, known for its innovative software-as-a-service solutions for customer engagement, has confirmed its attendance at two distinctive investor conferences. As they prepare to present their pioneering solution, AssistGPT, the company anticipates engaging with institutional investors and sharing insights into their technology's significant impact on knowledge automation within customer engagement processes.

Roth 12^th Annual New York Technology Conference

On November 15^th, eGain leadership will be present for one-on-one discussions at the prestigious Yale Club in New York City. This exclusive event at the Roth 12^th Annual New York Technology Conference is a prime opportunity for investors to learn firsthand about eGain's strategic initiatives and recent developments.

Craig-Hallum 14^th Annual Alpha Select Investor Conference

Following that, the company is set to participate in the Craig-Hallum 14^th Annual Alpha Select Investor Conference, held at the Sheraton New York Times Square Hotel on November 16^th. Similar to the previous conference, eGain's management will engage in individual meetings with investors, arranged through the hosting firms or via eGain’s investor relations representatives, MKR Investor Relations.

These engagements represent a strategic initiative by eGain to connect with the investment community, revealing the potentials of their latest product, AssistGPT. Ashu Roy, the Chief Financial Officer of eGain, expressed excitement over discussing the state-of-the-art AssistGPT solution. Generative AI, which is at the core of AssistGPT, significantly reduces human effort in managing knowledge by up to 80%. By automating and streamlining knowledge for customer engagement, businesses can now rely on AI to enhance the effectiveness and reliability of information provided in customer interactions. Roy highlighted that generative AI is rejuvenating the interest in knowledge management platforms, projecting a boost in product demand in the upcoming fiscal period and beyond.

eGain finds validation in Gartner's recommendation of knowledge management as a crucial technology for businesses aiming to optimize costs and enrich agent experiences. Adding to the company's reputation, Gartner has recently recognized eGain as a visionary in its 2023 Magic Quadrant for CRM Customer Engagement.

About eGain Corporation: Headquartered in Sunnyvale, California, eGain is at the forefront of delivering cloud-based customer engagement solutions, powered by AI and analytics. Their eGain Knowledge Hub is designed for seamless orchestration of customer touchpoints, offering secure, personalized digital-first experiences. For further information about their products and services, visit the eGain website.

eGain, Investor, Conferences, AssistGPT, Automation, Customer, Engagement, Knowledge, AI