eGain Set to Showcase AssistGPT at Investor Conferences

SUNNYVALE, California – November 9, 2023 – eGain Corporation EGAN, a leader in the field of knowledge automation for customer engagement, has announced its participation in two prominent investor conferences. These conferences are a platform for eGain to discuss its trailblazing product, AssistGPT™, designed to revolutionize knowledge management and customer service operations.

Roth 12^th Annual New York Technology Conference

On Wednesday, November 15th, eGain will be attending the Roth 12^th Annual New York Technology Conference, which will be exclusively composed of one-on-one meetings at the Yale Club in New York City. These private sessions offer an intimate environment for deep-dives into eGain's technology and business strategy.

Craig-Hallum 14^th Annual Alpha Select Investor Conference

The following day, November 16th, the conversation continues at the Craig-Hallum 14^th Annual Alpha Select Investor Conference. Taking place at the Sheraton New York Times Square Hotel, eGain will again engage in one-on-one meetings with institutional investors, providing a closer look at their offerings and market positioning.

Scheduling for these exclusive meetings can be arranged directly through the hosting firms or via eGain's investor relations contact at MKR Investor Relations, offering investors a direct line to inquire about eGain's business prospects and technological advancements.

At both events, eGain’s CFO, Ashu Roy, will highlight AssistGPT™, a pioneering product that utilizes generative AI for automating knowledge management, resulting in up to an 80% reduction in human effort. AssistGPT™ enables companies to reliably incorporate AI within their customer engagement solutions without the typical trade-offs. The backdrop of renewed interest in knowledge management platforms underscores eGain's relevance in the industry and the potential upswing for demand in their fiscal cycle and beyond.

eGain's leading-edge approach aligns with Gartner's own recommendations. The prestigious technology research firm has identified knowledge management as the foremost technology for businesses seeking to optimize operational costs and enhance agent experiences. Gartner has also positioned eGain as a visionary in their 2023 Magic Quadrant for CRM Customer Engagement, validating eGain's strategy and product suite.

About eGain Corporation

eGain Corporation EGAN is a multinational SaaS provider specializing in customer engagement solutions delivered across various channels. Leveraging AI, analytics, and a secure cloud infrastructure, eGain Knowledge Hub streamlines and enhances the digital-first interactions between businesses and customers. Renowned for offering quick value and effortless innovation, eGain is situated in Sunnyvale, CA, with a global footprint extending to the United Kingdom, India, and beyond. Their solutions have come to define excellence in a competitive space demanding both agility and reliability.

eGain and its suite of product offerings, including eGain AssistGPT™ and the eGain Knowledge Hub, are either trademarks or registered trademarks of eGain Corporation in the U.S. and other countries. Other names of companies and products mentioned in this context may be the trademarks or registered trademarks of their respective owners.

For more direct information regarding eGain's investor relations, interested parties are encouraged to reach out to MKR Investor Relations via phone or email. Todd Kehrli or Jim Byers of MKR Investor Relations will be available to answer queries related to eGain’s market strategy and financial relations.

eGain, Investor, Conference