FinTech

Air Canada Enhances Travel Experience with Real-Time Baggage Tracking

Published December 2, 2023

In a move to heighten customer satisfaction and streamline the travel process, Air Canada has introduced a new feature that allows customers to track their checked baggage and mobility aids in real time. This innovative service is easily accessible through the Air Canada mobile application, providing peace of mind and a more controlled travel experience for passengers journeying within Canada.

Revolutionizing Travel with Real-Time Tracking

Air Canada's leap towards incorporating real-time tracking technology marks a significant milestone in the aviation industry, aiming to enhance transparency and reduce anxiety related to baggage handling. Passengers can now monitor the progress of their checked items from check-in through to the final destination. Whether it's luggage or mobility aids, customers can view the location and status of their items directly on their smartphones.

Empowering Passengers through Technology

The introduction of baggage tracking technology solidifies Air Canada's commitment to customer service and technological innovation. This feature falls in line with the airline's strategy to empower passengers with user-friendly digital solutions that facilitate a seamless travel experience. More details on the baggage tracking process, including a video guide, are available for download to further assist passengers in using this new service.

AirCanada, Travel, Technology