SiriusXM Ramps Up Streaming Platform to Compete With Spotify and Apple

Published November 9, 2023

Sirius XM Holdings Inc SIRI is sharpening its competitive edge by rolling out significant updates to its SiriusXM streaming application. This move positions the company to more directly challenge industry leaders Spotify Technology S.A. SPOT and Apple Inc AAPL. Jennifer Witz, the CEO of SiriusXM, shared insights into the various enhancements that aim to revolutionize the user experience.

Revolutionizing the SiriusXM App

The announcement of a redesigned SiriusXM streaming app signals a noteworthy turning point for SIRI. Set to launch on December 14 across North America, this redesigned app incorporates features such as improved search capabilities, an upgraded media player, and dedicated pages for content discovery. According to the company, these updates facilitate a more personalized and intuitive streaming experience, putting content discovery at the forefront.

Building a New Tech Platform

During an interview on CNBC's "Squawk On The Street," CEO Jennifer Witz revealed that the app overhaul is just one facet of a broader initiative. SiriusXM is constructing a new technological platform that will serve as the backbone for its marketing strategies and product offerings. This platform is crafted to harness data-driven personalization, directly addressing consumer pain points with technological innovation.

Attracting the Next Generation

The objective of these upgrades isn't solely to revamp the existing system but to appeal to the next generation of consumers. SiriusXM is focusing on streamlining the process of discovering new content and enhancing the overall user experience. Witz highlighted one of the key integrations, where listeners can transition from car to mobile to home-connected devices without interruption, exemplifying the seamless experience SiriusXM strives to provide.

Expansion and Customer Retention

Witz also mentioned that SiriusXM is working to expand its distribution agreements with automotive manufacturers and key industry partners, a strategic move to attract new subscribers. These enhancements are anticipated to not just improve the listening experience, but also to boost engagement and customer retention—a critical outcome for the company's growth.

Market Impact and SIRI Price Action

Despite a 17% decline in year-to-date share value, SiriusXM experienced a stock uptick of 3.21% to $4.83 following these announcements. The anticipation around the refreshed platform and its capabilities may shape future market dynamics for SIRI, as well as influence its standing against streaming giants like Spotify SPOT and Apple AAPL.

Company Profiles at a Glance

Spotify Technology SA, with its global audio streaming services, is headquartered in Luxembourg and demonstrates a robust presence in the digital music space. On the other hand, Apple Inc., based in the United States, boasts an extensive portfolio including consumer electronics, computer software, and online services. Apple has secured its position as the world's largest tech company by revenue and market value. Sirius XM Holdings Inc., specializing in satellite radio services in the U.S., continues to adapt and innovate in the subscription-based audio entertainment arena.

SiriusXM, Spotify, Apple